Code 3 Response Security

We're on guard, so you don't have to be!

 

Quality Assurance

Professional Licensing - Code 3 Response is state licensed (GA # PSC001837) by Georgia Board of Private Detective and Security Agencies and the Georgia’s Secretary of State Office. So you can rest assured that we are a professional provider who has met strict qualification requirements. 

Site Assessments - Area supervisors spend time at each client site performing internal compliance audits with established procedures and post orders. QA ensures that time-tested, time-proven procedures are being adhered to in the performance of service. Recommendations are made through QA regarding ways to improve the quality of service or internal procedures. These suggestions ensure that management stays abreast of the realities of day-to-day business life and client relations.

Employee Performance Reviews - Code 3 Response supervisors perform employee performance reviews on each employee. All employees must successfully complete minimum performance standards. A set of uniform standards are reviewed covering areas such as:

• Customer service;

• Relationships with co-workers/supervisors;

• Job knowledge;

• Attitude;

• Motivation; and,

• Policy and procedure awareness.

Monthly Training - All employees are required to participate in monthly training. Monthly reviews cover topics such as:

• Policies and procedures;

• Liability;

• Post orders;

• First aid;

• Report writing, etc.

© 2007, Code 3 Response Security